INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What do I get with my order ?
  1. 1 set of 10/20 Press on Nails: This includes 10/20 pre-designed press-on nails that you can apply to your natural nails without the need for traditional nail polish or acrylics.
  2. Detailed Instructions: You will receive instructions on how to properly apply the press-on nails and how to remove them without damaging your natural nails.
  3. Full Nail Kit:
    • Cuticle Pusher: This tool is used to gently push back your cuticles, which helps in creating a clean surface for the press-on nails.
    • Prep Wipes: These wipes are likely used to clean your natural nails before applying the press-on nails, ensuring proper adhesion.
    • Mini Nail File/Buffer: This tool can be used to shape and smooth your natural nails before applying the press-ons, creating a better surface for adherence.
    • Nail Glue: Nail glue is provided to help secure the press-on nails to your natural nails for a longer-lasting result.
    • Sheet of 12/ 24 Nail Tabs: Nail tabs are adhesive stickers that can be used instead of or in addition to nail glue. They provide a temporary attachment option.
Can I request custom designs or make modifications to existing nail sets?

Absolutely! If you have a specific nail design in mind or want to make changes to an existing set, we’re here to help. You can easily reach out to us through direct messages or email with your ideas. We’re open to creating custom nail sets based on your preferences, and we’re also happy to accommodate modifications to existing sets. Whether you’re looking for a different color, matte finish, altered rhinestone placement, or even a shorter nail length, just let us know, and we’ll work with you to create the perfect set of nails. Feel free to communicate your customization requests, and we’ll provide you with all the details you need.

Can I cancel my order or request a refund after making a purchase?

Absolutely! We’re happy to accommodate cancellations within the first 6 hours of your purchase. If you don’t cancel your order within the first 6 hours, you’re confirming your agreement to proceed with the purchase. Your item will be prepared and shipped, and unfortunately, we won’t be able to issue any refunds at that point.

Given that our products are crafted by hand and for reasons of hygiene, we consider all sales final. However, if you happen to receive a product in a defective or damaged state (although this is quite rare), we’re here to help.

In the rare event that you receive a product that’s defective or damaged, please contact us at support@mgloss.com. Be sure to include one or more images of the affected item(s). We will evaluate the situation and take necessary steps to address the issue. Your satisfaction is important to us.

How long can I expect the nails to stay on after applying them?

The durability of our nails depends on the adhesive you choose to use. Nail tabs typically provide 1-2 days of wear, while nail glue offers a longer-lasting hold of 2-4 weeks.

If you prefer nail tabs, make sure to apply them to clean, dry nails for the best adhesion. If using nail glue, apply a thin, even layer and press the nails firmly onto your natural nails. For both options, avoiding prolonged exposure to water and being cautious with activities that could stress the nails will help prolong wear.

Our nail sets are designed to be reusable. With proper care and maintenance, you can enjoy multiple applications from a single set. To ensure your nail sets last through multiple applications, it’s essential to follow proper care guidelines. This includes using the appropriate adhesive for your desired wear duration, avoiding excessive exposure to water, and being gentle with your hands to prevent undue stress on the nails.

How long can I expect to wait for my order to arrive?

The shipping duration for your order can vary based on factors such as your location and the level of customization involved. While we provide a general estimate of 4-14 days, the exact duration can vary for each order. Factors such as local postal services, customs processing, and order volume can influence the delivery timeline.

We provide tracking information for all orders. Once your order is shipped, you will receive a tracking number that you can use to monitor its journey to your location. This will help you stay informed about your order’s progress and expected delivery date.

Can I give press-on nails as a gift to someone?

Absolutely, gifting MGloss Press-ons is a fantastic and distinctive option. These press-on nails come in a variety of sizes, ranging from the largest at 18mm wide to the smallest at 9mm. You can even opt for a gift box, which incudes an additional charge of Rs 200 /- . The gift box includes a handwritten note for a personal touch, and the packaging itself is beautifully done. It’s a thoughtful and unique gift choice that offers both style and customization.

Can using glue to attach press-on nails cause damage to my natural nails?

NO! If you follow proper removal procedures and exercise patience, you can avoid damaging your natural nails. With careful removal and attention to the process, press-on nails can be worn multiple times without causing harm to either your natural nails or the press-Ons themselves.